Privacy Policy

At Triplast, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we keep it secure.

What Information Do We Collect?

We only collect the necessary details to process orders and enhance your experience with us, including:

• Your business name (if applicable)
• Your first and last name
• Your email address
• Your billing and delivery address
• Your telephone number

When you create an account, place an order, or subscribe to our newsletter, you provide us with this information.

Note: We do not store payment details. All payments are processed securely by our merchant bank.

How Do We Use Your Information?

We use your details to:

• Process and fulfill your orders
• Keep you updated about your order status
• Provide customer support
• Improve our website and services
• Send you relevant offers and updates (if opted in)

Sharing Your Information

We may share your details with trusted third-party service providers to facilitate our business, including:

• Payment processors
• Courier and delivery companies
• Marketing and advertising partners (e.g., Google and Facebook)
• Website hosting and email service providers

These companies only use your information to perform the requested services. We never sell, rent, or trade your data.

Keeping Your Information Secure

We store your details on secure servers with restricted access. However, as no online data transmission is 100% secure, sharing information over the internet is at your own risk.

For any concerns about your data, contact us at sales@triplast.co.uk.

Cookie Policy

Like most websites, we use cookies to improve your browsing experience and personalize our services.

What Are Cookies?

Cookies are small files stored on your browser when you visit our website. They help us:

• Remember what’s in your shopping basket
• Recognize your device when you return
• Show you products and offers relevant to your interests
• Analyze visitor behavior to improve our website

The information stored in cookies is anonymous and secure.

Managing Cookies

You can control or delete cookies through your browser settings. However, disabling cookies may affect website functionality.

Changes to This Policy

We may update this policy periodically. Any significant changes will be posted here, and we will notify you via email where possible.

For any questions, contact sales@triplast.co.uk.